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Farris: One of the questions that's left in my head is, why would a[n] [Underground management] company languish for six years? If fingers need to be pointed, where do they need to be pointed? I'm not making any accusations, but I think that's an obvious start: If the city has outsourced this, we need to make sure we've gotten something for our money.
Hall: It seems there needs to be a retooling of the business model. It's a business. So you could reinvent yourself and be very profitable and very successful and appeal to this new market -- if you choose to.
Interns Jake Gantz and Ellis Jones assisted in transcribing this story.
LISTEN TO OUR CONVERSATION: To hear the councilman, the architect, the club owner, and the activist go off on Underground's faults and wax eloquent on its future, check out our podcast available for download here[mp3].